Upcoming Webinar Aug 17: Sunset Endeca and Adopt AI to Exceed Customer Expectations REGISTER NOW

Close Message

Call Deflection and Agent Effectiveness in Salesforce

Presented at Activate Customer Service 2021. Learn how Lucidworks Agent Insights improves the customer service experience by surfacing relevant self-support materials to deflect tickets and by connecting agents to experts and relevant information for issues that require additional support.

Max Bell, Lucidworks Senior Systems Engineer


Max Bell: In progress

Stay up to date on Fusion