Over the last 18 months, in partnership with Lucidworks, Bluestem Brands has been treated to a whirlwind tour of search engine modernization. Jake Wagner, Director of IT at Bluestem Brands, joined us at Lucene/Solr Revolution 2017 to discuss the highs and the lows of a rapidly exploding index size, strict performance goals, well-meaning work arounds, a Fusion implementation, the holiday sales season, and the business transformations that Fusion backed functionality has since motivated. From problems to pipelines, sales to servers, and couches to sharks; he’ll cover it all.