Presented at virtual Activate 2020. Lucidworks provides many resources to enable and support Lucidworks customers including customer success advocates, in-depth technical training, and enhanced customer support. Get the most from your Fusion implementation by familiarizing yourself with the resources available to you. Attendees will learn:
-How your Customer Success Manager can help maximize your Fusion ROI and support your business goals.
-What training is available to familiarize your organization’s engineers, devops, and data scientists with the full extent of Fusion’s distributed capabilities.
-How to effectively file support tickets to get your case to resolution faster.
Lana Klestoff, Customer Success Director, Lucidworks
Johanna Parker, Customer Success Director, Lucidworks
Nikki Batchellor, Training Manager, Lucidworks
Cassandra Garris, Manager, Support, Lucidworks
Ram Ramadas, VP, Technical Support, Lucidworks
This session will provide an in-depth look at the customer enablement tools available from Lucidworks, and how to best use them to your organization’s advantage.
Fusion customers at all stages of the lifecycle from new customer to in-production, or those interested in learning about resources available to Lucidworks customers.