Optimize Your Customer Experience With the Right Tech
Technologies that help retailers optimize their customer experience. You already know how important it is for brands to have a dedicated and adaptable strategy for their digital experience. The next critical step is to ensure that customers are walking into a personalized, effortless service experience – no matter what they need.
In this webinar, we’ll talk about ways a future-proofed tech stack will empower your loyal customers and employees throughout their discovery journeys.
Find out how:
- How big data and analytics can drive better decision-making
- Technologies that help retailers optimize their customer experience
- How a 360-view can help you better understand your customer
- How to improve employee engagement
Speakers:
Sanjay Mehta, Head of Industry, Ecommerce, Lucidworks
Mike Turner, Principal Business Advisor Customer Intelligence, SAS
Shannon Flanagan, VP & GM of Retail & Consumer Goods, Talkdesk
Susan Rush, Director, Technology and Media, SmartBrief