Gartner® names Lucidworks a Magic Quadrant™ Leader – READ MORE

Close Message

Optimize Your Customer Experience With the Right Tech

Technologies that help retailers optimize their customer experience. You already know how important it is for brands to have a dedicated and adaptable strategy for their digital experience. The next critical step is to ensure that customers are walking into a personalized, effortless service experience – no matter what they need.

In this webinar, we’ll talk about ways a future-proofed tech stack will empower your loyal customers and employees throughout their discovery journeys.

Find out how:

  • How big data and analytics can drive better decision-making
  • Technologies that help retailers optimize their customer experience
  • How a 360-view can help you better understand your customer
  • How to improve employee engagement


Sanjay Mehta, Head of Industry, Ecommerce, Lucidworks

Mike Turner, Principal Business Advisor Customer Intelligence, SAS

Shannon Flanagan, VP & GM of Retail & Consumer Goods, Talkdesk

Susan Rush, Director, Technology and Media, SmartBrief


Play Video

Download the Largest Global Generative AI Benchmark Study - Learn More