Presented at virtual Activate 2020. Search is the perfect UI. It allows each user to control their own journey of discovery and navigate an infinite number of connections (between people, content, and intent). Whether acting as a customer or employee, all of us want digital experiences to feel effortless, natural, and personal. We don’t want to feel the gears grinding as we find what we need to know.
Those who use search and AI to deliver connected experiences can unlock value from data and win the loyalty of the users they serve. Learn how you can really understand people’s needs, preferences, and expectations across channels, and personalize every digital moment for your customers or employees.
Will Hayes, CEO, Lucidworks
Technology and business leaders interested in improving customer and employee experiences through search, AI and personalization.
Learn about the future of connected experiences and build inspired strategies to bring back to your organization.