If they can’t find it, they can’t buy it.
It’s no exaggeration to say that online customers are demanding and impatient.
Nearly 2/3 of shoppers say they are frustrated with irrelevant search results. And when they are annoyed – they leave.
In this webinar we will explore ways brands are inadvertently aggravating customers – and how you can use machine learning, including “head-tail analysis” and capturing “signals”, to give them the experience they long for.