Articles by Andy Wibbels

Blog

Learning to Rank Explained

Learn how the machine learning technique Learning to Rank helps improve search results with this explainer video.
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Blog

What’s the Difference Between Natural Language Processing and Natural Language Understanding?

Learn how natural language understanding and natural language generation let us talk to machines in plain language - and how machines can talk right back.
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Blog

Lucid Thoughts Christmas Day Marathon!

Exhausted from the holidays and need a break? We've got a dozen short explainer videos about AI, ML, and deep learning, ready to inform and soothe.
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Blog

Lucid Thoughts Thankgiving Day Marathon!

Stuffed with stuffing and tired of turkey? We've got two seasons - an even dozen! - of videos explaining AI, ML, and deep learning, ready to cleanse your palette.
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Blog

“That’s Not What I Meant!” How Head-Tail Analysis Increases Conversions

Head-tail analysis is a machine learning technique that reveals opportunities to boost conversions and create a better customer experience.
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Blog

Classification and Clustering Algorithms: How Do They Work?

Clustering and classification are two common machine learning methods for recognizing patterns in data. Here's how they work and how they're different.
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Blog

What is AI and How Does AI Work?

What is AI and how does it work? How is it different from machine learning or deep learning? This explainer video gives you the basic overview you need.
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Blog

Using Intent Data to Optimize the Self-Solve Experience

How Red Hat uses intent data to automate and improve workflow efficiency for support personnel and contact centers.
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a data analyst using technology AI for working tool for data analysis Chatbot Chat with AI, using technology smart robot AI, artificial intelligence to generate something or Help solve work problems. machine learning learning to rank (LTR) method.
Blog

Learning to Rank & Machine Learning on Search

Get the most out of your search by using machine learning and ltr (learning to rank). Here are the ins and outs of both.
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Blog

Measuring the ROI of Conversational Apps

A quick rundown (and a final warning) on how to measure, prove, and improve the ROI of conversational apps.
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Blog

Why Everyone Hates Your Chatbot (Including You)

We hate our chatbots for two main reasons: terrible answers and a terrible experience.
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Blog

The 6 Most Important Ecommerce Metrics

Ecommerce search metrics you should track, report, and improve.
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