Chatbots and Conversational Apps Archives | Lucidworks

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Articles: Chatbots and Conversational Apps

An African American man is sitting at a desk, focused on his computer screen. He is interacting with a generative AI-powered chatbot, asking questions and receiving relevant information to help him with his work. The chatbot interface is prominently displayed on the screen, showcasing a conversation thread with the man's queries and the AI's informative responses.

How Lucidworks & Gen AI Empower Your Workforce

Transform knowledge management with Lucidworks and Gen AI. Equip your employees with intelligent search and accurate answers while safeguarding your data.

Two autonomous mobile robots (AMRs) navigate a warehouse aisle, demonstrating the power of generative AI in modern commerce operations to improve accuracy and efficiency.

How Lucidworks Combats Gen AI Hallucinations in Commerce

ChatGPT sold a Tahoe for $1? Learn how grounded search and discovery solutions prevent AI blunders and transform shopping with real, accurate answers integrated into a full customer experience.

A smartphone displays a "Chatbot AI" app with a yellow chat bubble icon, floating above lines of code, symbolizing the integration of artificial intelligence into conversational interfaces.

Don’t Let Gen AI Ruin Your Reputation

Here’s how uncontrolled generative AI can turn chatbots from helpful assistants to PR nightmares.

Artificial Intelligence digital concept illustrate of modern internet technology and innovative processes

Gen AI Guardrails: 5 Risks to Your Business and How to Avoid Them

Discover the hidden risks of AI and how to protect your business with Gen AI guardrails that improve customer experiences and compliance.

Steering Through Digital Waves: Top Retail and Ecommerce Trends of 2024

Ecommerce trends in 2024 say adapt, personalize, and innovate to build a retail realm that resonates with the modern consumer.

How Lucidworks and Generative AI Enhance Knowledge Management

Continuing from our demonstration of Lucidworks and ChatGPT enhancing commerce, VP of Sales Engineering Brian Land covers how Lucidworks and generative AI can improve employee experience.

Why Knowledge Management Needs Conversational Search

We look at the basics of conversational search, how large language models like ChatGPT and PaLM 2 are related to search, and how they can enable engaging search experiences for employees.

Why Conversational Search Is the Next Leap in Ecommerce

We look at what conversational search is, how it relates to large language models like ChatGPT and PaLM 2, and how the technology can provide engaging search experiences.

Survey Reveals Online and Pandemic-Influenced Shopping Habits

The pandemic has influenced how people approach online shopping in many ways. Here's how brands can be ready.

4 Lessons Online Shoppers Taught Us in 2021

Our consumer survey revealed surprising attitudes toward online shopping experiences. Here’s what brands should know.

Product Discovery Keep Shoppers Loyal

How to Keep Shoppers Loyal

Online-only shoppers have more options available to them than ever before. Here’s how to make your brand stand out in the crowd and keep customers coming back.

How to Capture Chatbots’ Untapped Potential

Shoppers are turning to chatbots for more than customer service. Here's how to make your chatbot the intelligent, well-rounded conversational app that consumers expect.