Digital Workplace Search Archives | Lucidworks

Articles: Digital Workplace Search

What Is Intranet Search and Why Is It Important?

We outline key ways intranet search benefits organizations and how they all have an impact on the bottom line.

Lucidworks Named a Leader in Cognitive Search by Independent Research Firm

Lucidworks is recognized as a Leader in The Forrester Wave™: Cognitive Search, Q3 2021.

Humans and Robots in Retail: It’s Not Us vs. Them

Automation doesn't have to be the competition.

Separating CX From EX Is Holding You Back— The Future Is Connected

Brands looking to drive revenue, efficiency, and customer satisfaction should be focusing on connected experiences.

Lucidworks Recognized in KMWorld’s 2021 Top 100

KMWorld recognizes Lucidworks knowledge management solution in their annual Top 100 in Knowledge Management list.

How To Navigate the “Black Friday” of Knowledge Management

The key to a successful benefits season is making it easy for employees to access open enrollment information; easier said than done.

3 Things You Should Be Doing for Your Customer Support Agents

Learn how to invest in empathy, human connection, and technology to empower more effective (and happier) customer support agents.

Knowledge Management System staffs

Knowledge Manager Lesley Heizman Shares Her Knowledge on Knowledge Management

Lucidworks Lesley Heizman shares how she guides organizations to build a connected experience that empowers employees and boosts productivity.

Is Your Company’s Digital Nervous System Functioning at 100%?

Learn what to show employees and when to show it to them, without making them wait.

Why Workplace Search Apps Are Like Olives in a Bottle

The first one is the hardest, then the rest come tumbling out.

Lucidworks Shares the Power of Search with Google Cloud Platform Podcast

Director of AI, Product, and Cloud, Radu Miclaus talks Fusion, Smart Answers and interesting use-cases with Google Cloud Platform Podcast.

4 Benefits of Adopting a Managed Cloud Service

The pandemic has accelerated the move to cloud platforms. Here are a few examples of where cloud can improve the bottom line, from balance sheet to security to data availability.