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Articles: Digital Workplace Search
Blog
What Is Intranet Search and Why Is It Important?
We outline key ways intranet search benefits organizations and how they all have an impact on the bottom line.
Blog
Lucidworks Named a Leader in Cognitive Search by Independent Research Firm
Lucidworks is recognized as a Leader in The Forrester Wave™: Cognitive Search, Q3 2021.
Blog
Humans and Robots in Retail: It’s Not Us vs. Them
Automation doesn't have to be the competition.
Blog
Separating CX From EX Is Holding You Back— The Future Is Connected
Brands looking to drive revenue, efficiency, and customer satisfaction should be focusing on connected experiences.
Blog
Lucidworks Recognized in KMWorld’s 2021 Top 100
KMWorld recognizes Lucidworks knowledge management solution in their annual Top 100 in Knowledge Management list.
Blog
How To Navigate the “Black Friday” of Knowledge Management
The key to a successful benefits season is making it easy for employees to access open enrollment information; easier said than done.
Blog
3 Things You Should Be Doing for Your Customer Support Agents
Learn how to invest in empathy, human connection, and technology to empower more effective (and happier) customer support agents.
Blog
Knowledge Manager Lesley Heizman Shares Her Knowledge on Knowledge Management
Lucidworks Lesley Heizman shares how she guides organizations to build a connected experience that empowers employees and boosts productivity.
Blog
Is Your Company’s Digital Nervous System Functioning at 100%?
Learn what to show employees and when to show it to them, without making them wait.
Blog
Why Workplace Search Apps Are Like Olives in a Bottle
The first one is the hardest, then the rest come tumbling out.
Blog
Lucidworks Shares the Power of Search with Google Cloud Platform Podcast
Director of AI, Product, and Cloud, Radu Miclaus talks Fusion, Smart Answers and interesting use-cases with Google Cloud Platform Podcast.
Blog
4 Benefits of Adopting a Managed Cloud Service
The pandemic has accelerated the move to cloud platforms. Here are a few examples of where cloud can improve the bottom line, from balance sheet to security to data availability.