Articles: Digital Workplace Search

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Lucidworks Named a Leader in Cognitive Search by Independent Research Firm

Lucidworks is recognized as a Leader in The Forrester Wave™: Cognitive Search, Q3 2021.
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Humans and Robots in Retail: It’s Not Us vs. Them

Automation doesn't have to be the competition.
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Separating CX From EX Is Holding You Back— The Future Is Connected

Brands looking to drive revenue, efficiency, and customer satisfaction should be focusing on connected experiences.
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Lucidworks Recognized in KMWorld’s 2021 Top 100

KMWorld recognizes Lucidworks knowledge management solution in their annual Top 100 in Knowledge Management list.
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How To Navigate the “Black Friday” of Knowledge Management

The key to a successful benefits season is making it easy for employees to access open enrollment information; easier said than done.
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3 Things You Should Be Doing for Your Customer Support Agents

Learn how to invest in empathy, human connection, and technology to empower more effective (and happier) customer support agents.
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Knowledge Manager Lesley Heizman Shares Her Knowledge on Knowledge Management

Lucidworks Lesley Heizman shares how she guides organizations to build a connected experience that empowers employees and boosts productivity.
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Solving the Last Mile of Search Relevancy at PwC

Learn how global professional services firm PricewaterhouseCoopers increased relevancy by 43% with corporate ontologies and sentence-level indexing.
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Is Your Company’s Digital Nervous System Functioning at 100%?

Learn what to show employees and when to show it to them, without making them wait.
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Why Workplace Search Apps Are Like Olives in a Bottle

The first one is the hardest, then the rest come tumbling out.
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Lucidworks Shares the Power of Search with Google Cloud Platform Podcast

Director of AI, Product, and Cloud, Radu Miclaus talks Fusion, Smart Answers and interesting use-cases with Google Cloud Platform Podcast.
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Blog

4 Benefits of Adopting a Managed Cloud Service

The pandemic has accelerated the move to cloud platforms. Here are a few examples of where cloud can improve the bottom line, from balance sheet to security to data availability.
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