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Direct to Consumer Product Discovery Solutions

Learn from your customers to predict the next best experience, accelerate the path to purchase, and reduce operational burdens.

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Curated customer experiences

Create compelling landing pages to showcase your products, educate shoppers, and tell a cohesive story. Leverage merchandisers expert domain knowledge with flexible tools that enable them to build out static and dynamic landing pages featuring products from across catalog hierarchies, content, recommendations, and facets.

Facet management solved

Facets are one of the most valuable tools a shopper has to accelerate the path to purchase. Are you managing hundreds or thousands of different rules to control the facet experience across the site? Reduce the operational burden and remove friction with machine learning that presents the right facets in the right order at the right time.

In-session personalization

Take your personalization strategy to the next level by establishing continuity across your product discovery experience. Analyze in-session shopper signals to apply preferences or affinities to re-rank products. Promote brand and product content on-the-fly, tailored to each unique customer. Be one step ahead of each shopper leading them down the road to conversion, faster.

Personalized recommendations

Lucidworks has the proven models to get the right shoppers to the right products and content at the right time. Upsell, cross-sell, compatibility, similar products, and user- and query-specific models will ensure contextually relevant recommendations for every shopper.

Optimized query analysis

Don’t require your shoppers to be explicitly familiar with your product nomenclature. Leverage Lucidworks pre-tuned machine learning jobs and approve recommendations for low-performing queries so you can get back to tackling larger product discovery initiatives.

Analytics and insights

Discover how different models are driving different experiences for different shoppers and incorporate signals about returned products and in-store purchases. Understand the opportunities in the product discovery funnel and deliver solutions with confidence. Configure informative reporting on experiments, product and query performance with extensibility to BI tools that puts the power in your hands.

Relevant content integration

Branded content is an essential part of the conversion equation. Easily index content and enrich the product discovery experience to retain shoppers and deliver on brand value. Whether it’s to support queries directed at FAQs, drive relevant imagery, promote blogs, or integrate how-to’s specific to that context, Lucidworks delivers in a personalized and contextually relevant way.

Connected commerce solutions for the world’s biggest retailers

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Lenovo increased search-driven revenue by 175% with Lucidworks

“We don’t have to go in and validate that the results are good; our customers are telling us the results are good.”

Marc Desormeau, Global Search Lead, Lenovo

Nordstrom Rack doubled its
conversion rate

Lucidworks powers search on NordstromRack.com and Hautelook.com, using tools such as synonyms, stop words and signals to boost relevancy of results.

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KÜHL climbs the summit to YoY
revenue growth

KÜHL offers an effortless shopping experience using segmentation and personalization backed by Lucidworks Commerce solutions.

EXPLORE THE CASE STUDY

Power Product Discovery and Customer Experience with Lucidworks

Help shoppers find relevant products, increase conversions, and keep your customers coming back.

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