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Knowledge Management System that Empowers Employees

Employees need all kinds of information to do their jobs well, and they need it fast. Lucidworks helps teams find documents and data to improve collaboration, foster innovation, and streamline workflows.

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Drive innovation

Reduce knowledge gaps, access information faster, and make connections with people and ideas that were previously out of reach.

Smarter customer service

Solve customer problems faster by searching everyone’s data and documents from a single interface.

Improve productivity

Break down silos by bringing in all of your data with connectors to common sources like SharePoint, Box, Google Drive, Slack, and many more.

Knowledge management features

Increase findability and productivity by making knowledge discovery more personal.


Analyze and aggregate user behaviors and signal tracking to deliver AI-powered recommendations.

Search relevancy

Boost and block documents like holiday schedules and HR policies when that information is in high demand (or out of date).

Expert finder

Allow employees to quickly find colleagues with the expertise they need to know to get the job done and keep tribal knowledge from getting lost.


Financial services

Optimize customer relationship management, fraud detection, and asset management.


Capture, manage, and access information efficiently and securely within and between agencies.


Increase profitability and decrease customer churn with self-service systems that scale data across your organization.

Enterprise technology

Scale and connect data across complex organizations to drive innovation and flexibility.

Higher education

Access information across subject matter experts and easily scale systems.

Health and pharma

Optimize the use of search applications in R&D and clinical trials.

Oil and gas

Get effective knowledge management for unique supply chains, multilingual employee information, and complex data.


Streamline and maintain these complex systems for supply chain and inspection knowledge.

Connected knowledge for the Global 200

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SAS helps 16,000 global employees search 9M documents

“There’s never going to be a day that we can live without search.”

Alex Flynn, Senior Manager IT, SAS

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Regeneron powers research for COVID-19 datasets

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Morgan Stanley uses ML to deliver channel-appropriate content, removing task redundancy and reducing potential duplication errors

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Give your employees the advantage

Are you ready to unlock the knowledge hidden within your workforce? Fill out the form to contact us, and let’s get started.