Commerce

Deliver personalized shopping experiences customers expect

If shoppers can’t find what they’re looking for in the moment, they’ll shop somewhere else. Keep them browsing, buying, and connected.

Grow online revenue

Overcome short attention spans with a solution powered by machine learning that understands shopper intent and personalizes the right products at the right time based on individual preferences.

Empower your merchandisers

Respond to changes in buying behavior and optimize the ideal product assortment by easily tuning search results and boosting product placement. All through a low-code, intuitive user interface.

Increase average order value

Present a richer product assortment across search results, product pages, and recommendations with a solution that enhances the entire buying journey and tailors products to individual wants and needs.

End zero-result searches

Make it easy for shoppers to find products with a solution that interprets natural language, identifies query intent, and populates webpages with the perfect product assortment.

Enhance search with data science

Integrate machine learning models into search applications to help your ecommerce, search, and data science teams personalize customer experiences to drive sales and loyalty.

Handle peak traffic with ease

From Black Friday to Cyber Monday, dynamically scale your ecommerce operations to meet the needs of each shopper in the moment, at scale.

Commerce features

Deliver a superior shopping experience and increase conversions with AI and advanced deep learning.

Shopper Intent

Use our Predictive Merchandiser tool to keep up with the millions of digital signals shoppers send every day.

Recommendations

Take advantage of multiple out-of-the-box recommendation models to show the right products in the moment and accelerate the shopping journey.

On-site search

Deploy multiple out-of-the-box recommendation models to accelerate different portions of the shopping journey and always surface the right products at the right time.

Low-code merchandising

Empower your merchandisers with a low-code interface that lets them create compelling product pages and experiences with a drag-and-drop interface and the ability to easily block, boost, and pin.

Smart Answers

Make your chatbots and virtual assistants more intelligent with advanced deep-learning middleware that delivers immediate contextual answers to natural language questions.

Never Null

Eliminate zero-result pages and increase conversions with semantic vector search as a cloud service that makes it easy for shoppers to find the products they want.

Industries

Wide assortment retail

Understand intent with semantic search and always deliver relevant products with dense vector methodologies.

B2C retail

Sophisticated technology lets you deliver the power of machine learning to your customers without a PhD.

Digital native

Lucidworks has optimized algorithms, analytics, and merchandising tools to make revenue growth easy.

Media & Entertainment

Drive loyalty and retention by delivering a seamless brand experience throughout the customer journey.

D2C manufacturers

Easily leverage semantic search and dense vector methodologies to understand shopper intent.

B2B distribution

Our product discovery platform is tuned to simplify complicated catalogs into high-converting websites.

Marketplace

A variety of machine learning models lets you scale third- party assortments and automatically optimize them.

B2B manufacturers

Advanced pre-configured AI models let you get customers to the right products quickly, without manual curation.

Connected commerce solutions for the world’s biggest retailers

Lenovo increased search-driven revenue by 175% with Lucidworks

“We don’t have to go in and validate that the results are good; our customers are telling us the results are good.”

_{Marc Desormeau, Global Search Lead, Lenovo}

EXPLORE THE CASE STUDY

Nordstrom Rack doubled its
conversion rate

Lucidworks powers search on NordstromRack.com and Hautelook.com, using tools such as synonyms, stop words and signals to boost relevancy of results.

EXPLORE THE CASE STUDY

KÜHL climbs the summit to YoY
revenue growth

KÜHL offers an effortless shopping experience using segmentation and personalization backed by Lucidworks Commerce solutions.

EXPLORE THE CASE STUDY

Events and resources

Case Study: Death of the No Results Query

How one of the world’s top five retailers used Lucidworks Never Null to increase AOV by 28% and decrease zero results queries by 91%.

Case Study: Endeca Stretches Activewear Shoppers Too Thin

How a top apparel brand used Lucidworks Fusion to deliver an exceptional online experience and boost ATC by nearly 30%.

Activate Conference

Activate, the Search and AI Conference

October 14, 2021

9:00 - 2:00pm PST

Learn how to connect customers and employees with the most relevant products, support and information using search and machine learning.

Seize the Moment

Ready to create better shopping experiences?
Fill out the form to contact us, and let’s get started.

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