Articles by Katie Florez

Blog

4 Lessons Online Shoppers Taught Us in 2021

Our consumer survey revealed surprising attitudes toward online shopping experiences. Here’s what brands should know.
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Blog

Food for Thought: Do Shoppers Miss Roaming the Aisles?

A survey reveals that grocery stores are one of the few places shoppers are eager to return to. Here’s how to continue filling their carts, online and in-person.
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Blog

How to Keep Shoppers Loyal

Online-only shoppers have more options available to them than ever before. Here’s how to make your brand stand out in the crowd and keep customers coming back.
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Blog

How to Capture Chatbots’ Untapped Potential

Shoppers are turning to chatbots for more than customer service. Here's how to make your chatbot the intelligent, well-rounded conversational app that consumers expect.
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Blog

New Survey: Online Shopping Habits of U.S. and U.K. Consumers

Shoppers in the U.S. and U.K. share how they shop online and plans for post-pandemic shopping in a new survey from Lucidworks.
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Blog

Lucidworks Launches Fusion on Google Cloud Marketplace

Lucidworks launches AI-powered search platform Fusion on Google Cloud Marketplace and joins Google Cloud Partner Advantage Program.
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Blog

Customer Journeys Are Easy to Build with Predictive Merchandiser

Build customer journeys with Predictive Merchandiser that meet shoppers’ goals from browsing landing pages, to reviewing branded content, to clicking through recommendations.
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Blog

How Acquia and Lucidworks Stack Up Against Competitors

How Acquia and Lucidworks integrated approach to intelligent digital commerce and DXP compares to other solutions like Bloomreach and Exponea.
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Blog

Lucidworks Recognized in KMWorld’s 2021 Top 100

KMWorld recognizes Lucidworks knowledge management solution in their annual Top 100 in Knowledge Management list.
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Blog

Lucidworks Smart Answers and Google DialogFlow for Chatbots

Learn how Lucidworks Smart Answers can be integrated with DialogFlow on GCP to build a more impactful self-service experience.
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Blog

Help Remote Employees Do Their Jobs Better; It Starts with Search

You may have swept a dysfunctional intranet and knowledgebase under the rug, but mid-pandemic remote workers are rediscovering the pain of not finding what they need. Read on for tips to improve your employee search experience.
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Blog

Jessica Jurva Shares Her Vision as Chief Customer Officer and Perspective on Being a Woman in the C-Suite

How Jurva came to Lucidworks’ customer excellence organization and her tips on how to earn customers' trust at every touchpoint.
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