Articles by Katie Florez

Blog

What Is a Knowledge Management System?

You know you need a knowledge management system, but how do you build it? Here are the systems, technology and KPIs that make KM work.
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Blog

New Survey Report: Online Grocery Shopping in 2022

Lucidworks surveyed consumers who shop for groceries online to understand how supply chain challenges are impacting shopper behavior.
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Blog

3 High-Priority Goals of the B2B Buying Journey

B2B commerce platforms should optimize the digital experience to meet research, purchase, and service goals. Learn why and how.
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Blog

Lucidworks Triples Cloud-Based ARR YoY

Lucidworks announces accelerated investment in cloud-based solutions from top commerce brands and enterprises.
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Blog

4 Lessons Online Shoppers Taught Us in 2021

Our consumer survey revealed surprising attitudes toward online shopping experiences. Here’s what brands should know.
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Blog

Food for Thought: Do Shoppers Miss Roaming the Aisles?

A survey reveals that grocery stores are one of the few places shoppers are eager to return to. Here’s how to continue filling their carts, online and in-person.
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Blog

How to Keep Shoppers Loyal

Online-only shoppers have more options available to them than ever before. Here’s how to make your brand stand out in the crowd and keep customers coming back.
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Blog

How to Capture Chatbots’ Untapped Potential

Shoppers are turning to chatbots for more than customer service. Here's how to make your chatbot the intelligent, well-rounded conversational app that consumers expect.
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Blog

New Survey: Online Shopping Habits of U.S. and U.K. Consumers

Shoppers in the U.S. and U.K. share how they shop online and plans for post-pandemic shopping in a new survey from Lucidworks.
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Blog

Lucidworks Launches Fusion on Google Cloud Marketplace

Lucidworks launches AI-powered search platform Fusion on Google Cloud Marketplace and joins Google Cloud Partner Advantage Program.
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Blog

Customer Journeys Are Easy to Build with Predictive Merchandiser

Build customer journeys with Predictive Merchandiser that meet shoppers’ goals from browsing landing pages, to reviewing branded content, to clicking through recommendations.
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Blog

How Acquia and Lucidworks Stack Up Against Competitors

How Acquia and Lucidworks integrated approach to intelligent digital commerce and DXP compares to other solutions like Bloomreach and Exponea.
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