Articles: Financial Services

Blog

Industry Leaders Adopt Lucidworks CXC to Drive Better Digital Experiences

Guardian Life Insurance, CDW and KÜHL improved customer experience after adopting Lucidworks Connected Experience Cloud.
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Blog

Four Ways Insurance Companies Can Improve Customer Experience

Discover the four ways how insurance companies can improve customer experience.
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Blog

How Should Banks Invest in the Digital Experience?

Learn how to interpret customers’ online behavior to understand their preferences and better cater to their needs, even if you’re not physically with them.
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Blog

Banking Taps Machine Learning to Spot Money Laundering Schemes

In April, Danske Bank lowered its 2019 outlook as it deals with the fallout of a $223 billion money laundering...
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Blog

AI Shines Path For Customer Journey Mapping

In a world where it is so very easy to spend money in any form, consumers can be forgiven for...
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