Employee Experience Archives | Lucidworks

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Articles: Employee Experience

A young professional woman sits at her desk, using a laptop to search the company intranet.

Can Gen AI Guardrails Fix Your Broken Intranet Search?

Don't let your intranet search hold your employees back. Learn how Gen AI guardrails can turn it into a reliable source of knowledge.

Large white library with many rows of bookshelves and a modern design with glass windows. [Large language models and search engines working together / Librarian using search engine to find information]

Don’t Burn Your Library

The essential role of robust search engines in AI-powered knowledge management.

Virtual reality communication. This is entirely 3D generated image.

How Intranet Search Powers Effective Content Management

It’s time to lose the frustration and find what you need. Intranet search solutions build efficient content discovery and team collaboration.

Forrester Total Economic Impact™ Study Outlines Lucidworks Platform Benefits

In the 2023 commissioned Forrester Consulting Total Economic Impact™ study of Lucidworks, three notable benefits that directly impact customers came forth. Here’s a closer look.

Doctor using laptop and holding medicine.

4 Steps to Better Search in Healthcare, Featuring Element Blue

We partnered with Element Blue to outline the most important ways healthcare organizations can ensure their search solution excels.

Why Knowledge Management Needs Conversational Search

We look at the basics of conversational search, how large language models like ChatGPT and PaLM 2 are related to search, and how they can enable engaging search experiences for employees.

Protect Your Customer Service Employees with Mental Health Resources

Call center employees have a high risk of burnout during the holiday shopping season. Here’s how brands can protect the mental health of their support teams.

How to Choose a Cognitive Search Platform

A rundown of the key features to look for when choosing a cognitive search platform and how to measure success.

Site Search a young man working on his laptop in a coffee shop, rear view of business man hands busy using laptop at office desk, young male student typing on computer sitting at wooden table

4 Digital Experience Strategies You Need to Consider

Crafting impactful digital experiences that delight customers and employees can be daunting. Here's where brands can get started.

Site Search woman using her laptop

10 Considerations for Choosing an Adobe Search & Promote Alternative

Search has moved beyond simple keywords to delivering personalized digital experiences. Here's what to consider when replacing Adobe Search & Promote.

Product Discovery Keep Shoppers Loyal

How to Keep Shoppers Loyal

Online-only shoppers have more options available to them than ever before. Here’s how to make your brand stand out in the crowd and keep customers coming back.

How to Increase Ecommerce Conversion Rates with Signals

Signals are powerful indicators of what customers want. Here's how brands can use signals with machine learning models to improve conversion.