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Ecommerce Analytics and Insights

Analytics and dashboards to uncover opportunities to serve your shoppers better.

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Connected product discovery for the world’s biggest retailers

Test, Learn, Win

Think you have the right solution to boost add to cart? Hypothesizing ideas for why shoppers are abandoning the search experience? WIth Lucidworks you can easily run experiments to identify the right solutions quickly and clearly. Experiment reporting tracks the metrics important to the team and makes decision making more objective.

Connect BI Tools

Connect to the business intelligence tools and clients you already know and love. Easily export data, with our SQL engine, to an array of BI tools such as Tableau and Jupyter to build custom reports and dashboards.

Capture Anywhere, Apply Everywhere

Want to incorporate signals about returned products or in-store purchases? No problem! In fact, Lucidworks can incorporate data from any other source to add value to the product discovery experience. Additionally, the signals captured by Lucidworks can be easily sent to other platforms for further analysis.

Quick and Accurate

Issues with tagging? Always skeptical of tagging accuracy? Afraid of losing access to data? Get your insights and analytics from the source, where you own it. Gone are the days of useless dashboards and black box platforms. Derive valuable insights quickly and easily with context, leading you to confident decision making.

Customer Experience Insights

Curious to see how different models are driving specific experiences for different shoppers? Lucidworks will put the pieces of the puzzle together so you understand how different models are driving specific experiences.

Insights from Day 1

Don’t sweat trying to get reporting stood up in time for launch. App Insights is already set up with valuable reporting on app performance and different product discovery metrics. Monitor traffic, sessions, and search performance starting from day 1 with Lucidworks. As you determine other important metrics you can build out customer reports along the way to track and inform your partners.

Ecommerce Customer Expectations Are Changing

Vegas

Sin City Improves Search

Las Vegas travel search engine Vegas.com increased page views and engagement by 63% . Bounce rates for the mobile site dropped 8%. Conversion rates from search to a reservation or ticket increased by 33%. The team has since built the desktop search experience with Fusion as well. Full case study…

Shoe Store

Foot Locker Gets The Perfect Fit

The American sportswear and footwear retailer put Lucidworks to work and saw a 10% lift in add-to-cart, improved personalization, and better analytics to drive merchandising decisions for promotional events.

Explore More Key Features

Dynamic Landing Pages

Set product and content zones on pages and let the platform to the rest so pages update on-the-fly to provide the most engaging experiences. Learn more

Merchandising

Epower the Merchandiser to create compelling assortments and experiences with drag-and-drop, block, add, pin, zones, and other rules.  Learn 

Recommendations

Take advantage of multiple OOB recommendation models to accelerate different portions of the shopping journey and always show the right products at the right time. Learn more

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Power Product Discovery and Customer Experience with Lucidworks

Help shoppers find relevant products, increase conversions, and keep your customers coming back.

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