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Ecommerce Analytics and Insights

Analytics and dashboards to uncover opportunities to serve your shoppers better.

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Connected product discovery for the world’s biggest retailers

Test, Learn, Win

Search and merchandising strategies are forever iterating. Before committing changes along this journey, use experiments to easily run multivariate tests and be confident in the changes made before they are rolled out to production.

Connect to BI Tools

Connect to the business intelligence tools and clients you already know and love. Build custom reports and dashboards by easily exporting data with our SQL engine to an array of BI tools such as Tableau and Jupyter.

Capture Anywhere, Apply Everywhere

Want to incorporate signals about returned products or in-store purchases? Lucidworks can incorporate data from any source to add value to the product discovery experience. Additionally, the signals captured by Lucidworks can easily be sent to other platforms for further analysis.

Quick and Accurate

Issues with tagging? Afraid of losing access to data? Get your insights and analytics from the source – directly from the data you own. Gone are the days of useless dashboards and black box platforms. Derive valuable insights quickly with context, leading you to confident decision making.

Insights to Customer Experience

Lucidworks can help you understand why specific models drive unique experiences for an individual shopper. Put the pieces of the puzzle together so you know which different models are driving specific experiences.

Insights From Day One

Lucidworks’ App Insights is set up from the start with valuable reporting on app performance and diverse product discovery metrics. Monitor traffic, sessions, and search performance from day one. As you determine other essential metrics, you can build out custom reports along the way to track and inform your stakeholders.

Ecommerce Customer Expectations Are Changing

Vegas

Sin City Improves Search

Las Vegas travel search engine Vegas.com increased page views and engagement by 63% . Bounce rates for the mobile site dropped 8%. Conversion rates from search to a reservation or ticket increased by 33%. The team has since built the desktop search experience with Fusion as well. Full case study…

Shoe Store

Foot Locker Gets The Perfect Fit

The American sportswear and footwear retailer put Lucidworks to work and saw a 10% lift in add-to-cart, improved personalization, and better analytics to drive merchandising decisions for promotional events.

Explore More Key Features

Dynamic Landing Pages

Set product and content zones on pages and let the platform to the rest so pages update on-the-fly to provide the most engaging experiences. Learn more

Merchandising

Epower the Merchandiser to create compelling assortments and experiences with drag-and-drop, block, add, pin, zones, and other rules.  Learn 

Recommendations

Take advantage of multiple OOB recommendation models to accelerate different portions of the shopping journey and always show the right products at the right time. Learn more

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Power Product Discovery and Customer Experience with Lucidworks

Help shoppers find relevant products, increase conversions, and keep your customers coming back.

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