Organizations all over the world use Lucidworks every day including:
Several search apps querying multiple data sources across disparate silos. And you still won't find what you want.
All of your data sources available from one interface enriched with context and personalized relevancy. So you find what you need the first time.
Bad customer experience is costing you money.
Users expect the same rich search experience from you that they have everywhere else. With a bad user experience, employees waste time trying to find the information they need and customers get frustrated trying to to get support or help - or simply give up.
Help users find what they want quickly and easily.
Employees have access to all of the data and documents they need to take the next best action. Customers get answers - and stay happy.
Machine learning for added intelligence.
AI technology auto-classifies documents, clusters topics, understands intent, and performs other ML approaches for broader, more diverse, and more precise answers.
“With Fusion’s out-of-the-box capabilities, we skipped months in our dev cycle so we could focus our team where they would have the most impact. We cut our licensing costs by 50% and improved application usability. The Lucidworks professional services team amplified our success even further. We’re all Fusion from here on out!”
Replace that Legacy Search App
Real-time access means every view is the latest and greatest. Build solutions that can handle billions of records per day so when a user runs a query, the results include everything up to right now with sub-second response and hundreds of times faster than Hive or Hadoop. And with full SQL compatibility, your team can query the index with familiar commands and clients you already know.
One Point of Access
Data is distributed across a variety of systems and services, each with their own quirks and caveats. Query across all your data sources and data types including articles, research, designs, past solutions, and data to answer questions and leverage tribal knowledge.
Connect People to Data
Present the most relevant insight for every query with a system that is continuously learning how best to serve each and every user - and manual curation when you need it.
Take the Next Best Action
A deeper understanding of information also enables more tailored alerts and recommendations, always pointing knowledge workers to their next best action.
On-prem, cloud, hybrid, everywhere.
And like all our solutions, our search and discovery applications can be deployed on-prem, in the cloud, or on hybrid architectures so you choose the deployment model that best fits your security and operational requirements.
What can Fusion do for you?
Fast, powerful site search exactly where you want it. Contact us today to learn more - or download Fusion and start building your first search app in minutes.