Customers want a seamless experience across multiple channels, and they’ll leave if they don’t get it. Keep your customers coming back as long as you can keep up with these 3 key consumer shopping trends.
The search bar is the go-to place for finding items on your site. But if your search is bad, customers will leave. Retain shoppers by making sure your platform is built with these essential queries for seamless searching!
Online retailers need true personalization to drive customer loyalty and increase wallet share. Cognitive search can help drive higher add-to-cart conversions, average order values, and clickthrough rates. Forrester explains how companies can improve conversions and customer loyalty using cognitive search solutions.
Learn more in our webinar with guest Forrester Analyst on why cognitive search matters for ecommerce.